Dusit Princess Hotel Residences Nairobi

From the moment we were at the gate of the hotel, the staff greeted us with a lovely warm welcome, plenty of information and such warmth. We were accomodated with any request we had and with top class customer service. Our room offered spectacular views over Nairobi, was very comfortable and exceptionally clean. The pool and gym facilities were spotless and very inviting. Our lunch was so delicious and all of the staff were so lovely. Siphrah who looked after us for dinner and cocktails was so lovely and engaging and was the best host. The best latte macchiato in Kenya was had two days in a row. The takeaway breakfast for our early morning flight was the best offering we have ever had - and packaged so nicely!! Highly recommend for any stays in Nairobi.

The hotel is in a very nice, calm and green location away from the traffic but still central enough to reach the center of Westlands in a few minutes. Staff is very friendly and professional. The beds are great and everything is very clean

We had a suite with a balcony and the rooms were massive. Great staff, friendly, helpful and professional. Location was fine and very secure with reassuring security measures. Breakfast extensive and excellent. Great rooftop bar and food in restaurants was good. We went for a walk locally and felt pretty safe. Great value for what we received.

Room was spacious and clean. Like that the AC vents are not directly pointed towards the bed, something that so many hotels get wrong. Location was near to several resturants. Overall, a pleasant experience.

Beautiful 5 star hotel ambience with even more beautiful staff! Extremely professional and pleasant from each department. From the management, front desk/reception, security, housekeeping, both restaurant staff; each encounter was always a prompt and efficient. My family cannot thank the Dusit Princess Hotel team enough for making our stay exceptional we had extend our stay! We will most certainly return when in Nairobi again and have already shared with family and friends.